Shipping policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We currently offer:
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Standard Shipping (5–7 business days) — [Free on orders over $35]
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Expedited Shipping (based on carrier choice)
U.S. & Canada Shipping
We currently ship within the United States and to Canada. For international shipping please visit our International Shipping Page.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Shipping Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to carrier issues, weather conditions, or high order volumes.
Lost or Damaged Packages
If your order is lost or arrives damaged, please email us at hello@wakacoffee.com with your order number and photos of the issue. We’ll help resolve the issue as quickly as possible.
Address Changes
Please double-check your shipping address before submitting your order. We are not responsible for orders shipped to incorrect addresses entered at checkout.
Questions?
For any shipping questions, reach out to us at hello@wakacoffee.com