Before you can manage your subscription, you will need to create an account with the same email address you used at checkout when you initially enrolled into recurring orders. Our system will automatically sync your subscriptions with your account.

You can also request an account invite by providing your email address here.

Please make sure to confirm your email address after you register.

To manage your subscription, first use this link to log into your account. If you are not automatically directed to your subscription dashboard after logging in, click "Manage Subscriptions" found underneath "Hello, your name!".

Note: when attempting to log into your account that has not been activated, it will say, "No account associated with email." You'll need to activate your associated email and create a password on this page. Once you've done so, you can log in normally and make any changes to your account.

Simplify your subscriptions with automated SMS reminders and order management. Choose to manage your subscriptions via SMS in addition to your web portal, or use it instead.

1. Click "Manage Subscriptions" and then "View your next order” page where you can see the delivery date of your next order.

2. To the right, click on “Manage Subscriptions" to see all your active and inactive subscriptions.

2.  Click "Manage this Subscription" next to the product you want to modify.

3. Click "Swap this for a different product" and search for the product you would like to swap.

4. Update the item quantity, delivery schedule, and variant if applicable.

5. Click "UPDATE" to confirm the changes.

1. To the right, click on “Manage Subscriptions" to see all your active and inactive subscriptions.

2. Click "Manage this bundle" next to the bundle you want to modify.

3. Click on "UPDATE CONTENTS" and update the bundle contents, delivery schedule, and variant if applicable.

4. Click "SAVE" to save the changes.

1. . To the right, click on “Manage Subscriptions" to see all your active and inactive subscriptions.

2.  Click "Manage this subscription" next to the product you want to modify.

3. To skip, select "Skip" found to the right of the product you wish to skip.

4. To unskip, select "Unskip" found to the right of the product you wish to unskip.

5. To confirm this change, click "Skip" or "Unskip" in the popup.

1. To the right, click on “Manage Subscriptions" to see all your active and inactive subscriptions.

2 At the bottom of the selected subscription click "Reschedule."

3. On the popup, choose your next shipment date and click "Save Changes" to confirm the changes.

4. Click "Save Changes" to confirm your changes.

1. Click "Manage Subscriptions" and then "View your next order” to see the delivery date of your next order.

2. Click “Browse all products" on the bottom of the page next to “You may also like.”

3. Search for the product you would like to add.

3. Select the product you would like to add and customize the quantity, frequency, and charge date. You can add a product as a recurring order or as a one-time order.

4. Click "Add to order" to confirm this change.

1. To the right, click on “Manage Subscriptions" to see all your active and inactive subscriptions.

2. Click "Manage this Subscription" next to the product you want to cancel.

3. On the bottom page, click "Cancel Subscription" to open the popup.

4. On the popup, select to pause or cancel the subscription completely. Then, click "CANCEL SUBSCRIPTION" to cancel your subscription.

1. Click "Manage Subscriptions" and then "View your next order” to see the delivery date of your next order.

2. Redeem and copy your subscription-specific discount code.

3. Below "Manage this subscription" click "+ Add discount" and paste the code.

4. Press "Apply Discount Code" to apply the discount to your upcoming subscription order.

Note: If the system states the code is invalid, it's most likely because you'll need to redeem a reward code that wat created specifically for subscription items. Please contact us via email at hello@wakacoffee.com for assistance. 

1. Click "Your addresses & payment details" on the right side.

2. Click on "Edit address".

3. Click "Edit your details," update your new address in the pop up and click "save changes."

4. Your address will be updated and the next subscription order will be delivered to the updated address.

1. Click "Manage Subscriptions" and then "View your next order” to see the delivery date of your next order.

2. On the right, go to "Address and Payment details." Then select “Manage payment methods” at the bottom.

3. To update your payment method, select the credit card you would like to update and choose “edit”.

4. In the popup, select “Send edit payment link.” You will then receive an email with a link directing you to update your payment method.

5. To add a payment method, click "ADD PAYMENT METHOD."

6. From the link, add your new payment information and click "Update card".

7. Your new payment method will be charged for your next subscription order.